Privacy Policy

Last Updated: July 8, 2026

At storezenny.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our digital services. By using our Site, you consent to the data practices described in this policy.

📋 Privacy Framework Summary

Section Key Details
Data Controller storezenny.com Compliance Team
Data Enforcement Fully compliant with UK GDPR and Data Protection Act 2018
Core Information Collected Identifiers, commercial records, device details, network activity
Data Sharing Restrictions No selling, renting, or trading data. Shared only with critical operational partners
Security Standards Standard 256-bit SSL checkout encryption

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect specific categories of personal information:

A. Personal Information You Provide Voluntarily

  • Identity Data: First name, last name, and billing/shipping titles.

  • Contact Data: Email address, telephone number, billing address, and shipping destination.

  • Financial Data: Payment card details and transaction details. Note: All transactions are securely routed through encrypted, PCI-compliant payment gateways. We do not store raw credit card data on our servers.

B. Technical Information Collected Automatically

  • Device Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage Data: Information about how you navigate our website, products viewed, search terms utilized, and page response times.

2. How We Use Your Personal Data

We only process your personal data when the law allows us to. Most commonly, we use your data under the following circumstances:

  • Order Fulfillment: To process and deliver your orders, manage payments, and handle any subsequent returns or inquiries.

  • Fraud Prevention: To secure our platform against unauthorized access, malicious activities, and payment fraud.

  • Customer Support: To address your service inquiries, provide status updates, and manage technical support tickets.

  • Legal Obligations: To comply with statutory requirements, tax collection laws, and lawful government requests.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to monitor activity and retain specific settings. Cookies are small files placed on your device to enhance site functionality.

  • Essential Cookies: Necessary for basic site features, such as maintaining items in your shopping cart.

  • Analytical Cookies: Help us understand how visitors interact with our layout so we can optimize performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, certain portions of our online checkout system may not function properly.

4. Disclosing and Sharing Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We share your data only with specific, trusted service providers essential to running our business:

  • E-Commerce Infrastructure: To securely manage our inventory, digital layout, and user database.

  • Payment Processors: To process transactions safely via encrypted channels.

  • Logistics and Shipping Providers: To handle packing, label creation, and local physical courier delivery to your doorstep.

  • Legal Requirements: If required by law, we may disclose your information to comply with judicial proceedings or law enforcement orders.

5. Data Security

The security of your personal data is a top priority. We implement appropriate technical and organizational measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed in an unauthorized manner.

All interactive checkout pages use standard Secure Sockets Layer (SSL) technology to ensure your private transactions remain completely safe and protected.

6. Your Rights Under UK GDPR

If you are a resident of the United Kingdom or the European Economic Area, you hold specific legal protections regarding your personal data:

  • The Right to Access: You may request copies of the personal records we hold about you.

  • The Right to Correction: You can request that we update or rectify any inaccurate information.

  • The Right to Erasure: You have the right to request that we delete your personal data from our operational databases, subject to certain legal obligations (e.g., maintaining corporate tax records).

To exercise any of these rights, please reach out to us using the contact details below.

7. Business and Contact Information

If you have questions about this Privacy Policy, your rights, or wish to file a formal request regarding your data, please contact our compliance department:

  • Email: support@storezenny.com

  • Phone: +44 7868 3318 96

  • Physical Address: 135 Fore St, Exeter, Devon, United Kingdom, EX4 3AN

  • Business Hours: 9:00 AM to 5:00 PM (Greenwich Mean Time - GMT), Monday to Friday.

  • Response Time: We aim to respond to all customer inquiries within 24 hours.